Templates – service description

The service generates a document from a template of your choice and/or sends it by e-mail, e-Delivery, SMS or post.

It is designed for frequently repeated documents such as payment requests, invoices, reminders or offers, delivered through various channels: postal letter, data message, e-mail or SMS.

The service has two basic, independent functions: it makes generating documents easy, and it sends them through the channel of your choice.

Documents are generated from your template. The template can be filled in by hand in a form, in bulk from a spreadsheet, or (best of all) automatically from the data recorded in Sprawy.
Documents, whether prepared outside iSpis or generated from templates, can be sent one by one or in bulk, by e-mail, e-Delivery, SMS or post.

Menedżer szablonów lets you create and maintain document and message templates personalised from the case: you put expressions such as {Client.FullName} into the template and they are filled with the data of a particular case.

Templates can then be sent:

  • from a case – with one click directly from the case;
  • in bulk – as a batch over a selection of cases;
  • automatically – by rules, e.g. when a claim reaches a given number of days past due (DPD);
  • on an event – triggered by an event, e.g. generated through the API;
  • conditionally – only for cases matching a filter (groups, tags, states).

To use the service, just sign up, top up your credit and start sending!